CALL CENTER AGENT (ON-SITE BATANGAS CITY)
Starting salary package for Probationary: PHP 15,500 - PHP 16,500.
Starting salary for Freelance Setup: Up to PHP 18,900 per month.
Job Description:
- Outbound calls for surveys, lead generation, event invitations, and/or sales.
- Inbound calls to resolve customer queries or close leads/sales.
- Data entry to update customer relationship management (CRM) software.
- Respond to emails.
- Create reports using Microsoft Office and Google Drive.
- Meet the service level agreements set forth.
- Perform other duties as assigned.
Qualifications:
- Must be willing to work on-site: Batangas City.
- Excellent English communication skills.
- Typing Speed: at least 40WPM.
- Ability to work under pressure.
- Ability to multitask, prioritize, and manage time efficiently.
- Customer orientation and the ability to adapt and respond to different types of personalities.
So, why join us:
- Full-Time and Long-Term Employment.
- Basic Salary + Government-mandated benefits, Health benefits, leaves, bonuses, and other incentives.
- Salary will be based on: Skills, Attitude, Performance, and Attendance.
- Opportunity for regularization and promotion.
- US and CA clients.
- Shift: Graveyard Monday to Friday.
- Scholarship program duration: 5 to 8 days.
WE LOOK FORWARD TO WORKING WITH YOU!