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ConnectUs Marketing Solutions Inc.

Call Center Agent (Permanent WFH)

Remote•Philippines•Full-time
₱15,000 - ₱25,000 monthly
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About the Job
NOTE: ConnectUs Marketing Solutions and Linkserve Solutions BPO Inc. are sister companies.
Be part of a passionate team and create opportunities!
CALL CENTER AGENT PERMANENT WFH SET UP
*Must have own equipment or willing to provide
Salary package: PHP 15,000 to PHP 25,000
Job Description:
  • Outbound calls for surveys, lead generation, event invitation and/or sales.
  • Inbound calls to resolve customer queries or close lead/sales.
  • Data entry to update customer relationship management (CRM) software.
  • Respond to emails.
  • Create reports using Microsoft Office and Google Drive.
  • Meet service level agreements set forth.
  • Perform other duties as assigned.

Qualifications:
  • Excellent English communication skills.
  • Typing Speed: at least 40WPM.
  • Ability to work under pressure.
  • Ability to multitask, prioritize and manage time efficiently.
  • Customer orientation and ability to adapt and respond to different types of personalities.
  • Intelligent.
  • No BPO experience required; fresh graduates are welcome to apply.

MUST HAVE the following equipment:
  • Hardware: Laptop/Desktop Intel i3 (7th gen or higher) / AMD Ryzen 3 (or higher)and 8 GB RAM.
  • OS: Windows 10 or higher (MacOS equivalent is allowed).
  • Headset: A4Tech (HU 7P or HU 50) or Jabra USB type headset with noise-cancelling feature.
  • Internet connection: Wired connection; minimum of at least 30 Mbps.
  • Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Discord.

So, why join us?
  • Permanent work-from-home.
  • Full Time and Long Term Employment.
  • Government mandated benefits, Health benefits, leaves, bonuses, and other incentives (except Freelance contract).
  • Salary will be based on: Skills, Attitude, Performance, Attendance.
  • Opportunity for regularization and promotion.
  • US and Canadian clients.
  • Shift: Graveyard Monday to Friday, and Saturday as needed.
  • Scholarship program duration: 5 to 8 days.

Salary Package Structure:
Guaranteed Monthly Income: PHP 15,000
Incentives: Up to PHP 7,000
Total salary package: PHP 22,000 to PHP 25,000

WE LOOK FORWARD TO MEETING YOU!
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