ConnectUs Marketing Solutions Inc.
IT/Administrative Officer (Batangas City - Onsite)
Batangas City, Batangas•Full-time
About the Job
We want you in our team!
ADMINISTRATIVE ASSISTANT
*Strictly open to all residents of Batangas City or nearby towns ONLY.
*Must be willing to work onsite in Batangas City.
Education:
- Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Administration, Office Administration, or any related course.
- Graduates of vocational/technical IT courses may also be considered with relevant experience.
Experience:
- At least 2 years of experience in an administrative, office support, or IT support role — ideally in an office, school, or similar organizational setting.
- Experience managing user accounts, credentials, and system access for a group of employees, students, or staff is an advantage.
- Experience with basic equipment/asset inventory and tracking.
- Experience administering or monitoring third-party software platforms (e.g., productivity tools, monitoring systems, learning management systems, or similar user-based platforms) is a strong advantage.
- Candidates with a primarily administrative background but hands-on exposure to basic IT tasks (account setup, equipment tracking, troubleshooting) are also welcome to apply.
Technical Skills:
- Setting up and managing user accounts: creation, password resets, access levels, roles/permissions, and deactivation.
- Basic computer and printer troubleshooting (hardware and software level).
- Installing, configuring, and maintaining software/tools used company/school-wide (monitoring software, antivirus, productivity suites, etc).
- Managing software licenses and subscriptions - tracking seat counts, renewal dates, and user assignments.
- Basic network troubleshooting (Wi-Fi, LAN connections, internet setup for onsite or remote/WFH users).
- Comfortable navigating admin dashboards/back-end panels for various platforms (e.g., Google Workspace admin console, monitoring software admin panel, or similar systems).
- Basic data backup and recovery practices before reassigning or retiring equipment.
Administrative Skills:
- Maintaining accurate records of user accounts, equipment assignments, and software licenses.
- Preparing simple documentation: onboarding/offboarding checklists, equipment handover forms, inventory logs.
- Coordinating with vendors or service providers for equipment, internet, or software-related concerns.
- Filing and organizing IT-related records (digital and physical) in a clear, consistent system.
Soft Skills/Work Attributes:
- Trustworthy in handling confidential information (accounts, passwords, personal data).
- Detail-oriented, especially with recordkeeping and user access management.
- Patient and clear communicator - able to guide non-technical staff through basic troubleshooting steps.
- Organized and able to manage multiple small IT/admin tasks throughout the day.
- Willing to work onsite on the specified schedule.
- Proactive in identifying and flagging system or access issues before they escalate.
So, why join us?
- Full Time and Long-Term Employment.
- Basic Salary + Government Mandated Benefits.
- We are growing so there is great opportunity for leadership and promotion.
- Shift: Graveyard, Tuesday to Saturday.
WE LOOK FORWARD TO MEETING YOU!
About ConnectUs Marketing Solutions Inc.
WHO WE ARE?
ConnectUs Marketing Solutions is a team of highly skilled experts on different virtual business processes. Our services range from general administrative duties from email management to email marketing, bookkeeping to CRM software management, web development & design to online event management, social media marketing to community management. Basically, we can do anything under the sun that can be outsourced, and we know the possibilities of being part of growing companies like yours are endless. For a list of a few of our services, click here.
CMS has been established in 2009 together with its sister company, Linkserve Solutions BPO Inc., another BPO that specializes in inbound and outbound voice calls. We are based in Philippines and current clientele includes mostly businesses in North America, and soon UK and Australia.
ConnectUs Marketing Solutions is a team of highly skilled experts on different virtual business processes. Our services range from general administrative duties from email management to email marketing, bookkeeping to CRM software management, web development & design to online event management, social media marketing to community management. Basically, we can do anything under the sun that can be outsourced, and we know the possibilities of being part of growing companies like yours are endless. For a list of a few of our services, click here.
CMS has been established in 2009 together with its sister company, Linkserve Solutions BPO Inc., another BPO that specializes in inbound and outbound voice calls. We are based in Philippines and current clientele includes mostly businesses in North America, and soon UK and Australia.